If you’re entering your eGift card code and the discount isn’t applying, there are a few steps you can take to check what the issue is.
- Make sure you have enough left on your egift card to pay for what you’re trying to purchase
- Make sure you copy and paste the egift card code into the field (rather than typing it in) on the shopping cart: sometimes the digits can be easily confused, so this ensures the code is correct without you having to decipher whether that's a 1, I or L!
- Make sure you're entering it into the eGift Card code box (not the discount code box)
- eGift cards cant be used to purchase other egift cards
- eGift cards expire 7 years after the purchase date
- eGift card purchases are not eligible for free giveaways or other promotions
If none of these solves your problem then get in touch with us - we will investigate the problem for you so that you can get your gift as soon as possible!