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  1. Webs
  2. Shopping & Products

Shopping & Products

Returns

  • Return Policy
  • How do I return yarn?

Stock

  • If the website shows that there are 20 in stock of an item, will they all be available in the store?
  • What does it mean if an item is backordered?

Dyelots

  • How do I request a specific dye lot of yarn?
  • Will my yarn order come from the same dye lot?

PDF Patterns

  • How do I get the pattern for the kit I purchased?
  • Can I add patterns to my Ravelry account?
  • How do I download my PDF pattern?
  • Why can't I download or print the PDF pattern I purchased?

Yarn Winding

  • Can you wind my yarn for me?
  • Can I get coned yarn wound off in the store?
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