Shopping & Products

Returns

• Return Policy
• How do I return yarn?

Stock

• If the website shows that there are 20 in stock of an item, will they all be available in the store?
• What does it mean if an item is backordered?

Dyelots

• How do I request a specific dye lot of yarn?
• Will my yarn order come from the same dye lot?

PDF Patterns

• How do I get the pattern for the kit I purchased?
• Can I add patterns to my Ravelry account?
• How do I download my PDF pattern?
• Why can't I download or print the PDF pattern I purchased?

Yarn Winding

• Can you wind my yarn for me?
• Can I get coned yarn wound off in the store?